1: Services not provided or merchandise not received: VCR Dispute Reason Code 13. Each card network—Visa, Mastercard, American Express, and Discover—defines and maintains their own unique set of reason codes, which are applied to disputes by the banks that issue credit and debit cards under their brands. 3 applies when a cardholder claims a charge—made in a card-present environment—was. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. . Chargeback reason code 12. He orders a pair but later realizes that he is short on money for the month. Before October 1, 2019, the Visa Dispute Monitoring Program was. Card authorization refers to the actual notification received by a merchant. 2: Declined. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Mastercard. ACH disputes pertain to various parties involved in an ACH transaction, which is an electronic funds transfer facilitated. According to Visa, any transaction not sent to within the timeframe required will be considered a late presentment, meaning you will be liable for the amount involved. The rules which will take effect in April 2023 are meant to reduce the volume of friendly fraud occurring over the card network. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. A counterpart program, the Visa Dispute Monitoring Program, may apply to both fraud- and non-fraud-related reason codes. 6. 3DS1 is less secure, less effective, and incompatible with the way consumers shop online. Information included in these reports can include: Merchant information, including name, location, MCC. While the updates have been published, they do not go into effect until Oct. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. A new 4 byte reason code will be used moving forward. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. eCommerce grew too fast for the payments industry to respond. Mastercard specifies 21 reason codes under the categories of Fraud, Authorization, Point-of-Interaction Error, and Cardholder Disputes. 1: Card Recovery Bulletin: 11. Your customer has to be enrolled in the 3DS platform that corresponds with the card brand in question ( Verify by Visa, Mastercard SecureCode, etc. 2, which indicates an improperly authorized transaction that the cardholder does not believe they should be responsible for paying. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback. 0 and its benefits; Difference between current and new rules. Friendly fraud. There are some exceptions on the cardholder’s side, though. Merchant processed transaction below floor limit without authorization. The reason is simple: unlike larger rivals like Visa and Mastercard, American Express serves as an issuing bank and provides payment-processing services to merchants. Visa Fraud Monitoring Program: Authorization: 11. 4 Other Fraud – Card Absent Environment 93(1) 10. Under certain circumstances, Mastercard may allow consumers to reverse a payment card transaction by filing a chargeback. 3. In the case of an arbitration chargeback, though, the issuer must file within 45 calendar days of the second presentment settlement date. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. The newer system is designed to. This code was phased out under the Visa Claims Resolution initiative. Blog Read helpful tips, industry insights, and articles to create the most effective chargeback management strategy. This list was generated 5/4/2022. A chargeback reason code is a 2-to-4-digit alphanumeric code provided by the issuing bank involved in a chargeback, which is meant to identify the reason for the dispute. 4 – Counterfeit Merchandise. As we mentioned, Visa dispute time limits for merchants are straightforward. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. However, it also encompasses scenarios like. Over a decade later, our exclusive data-driven platform provides true end-to-end chargeback prevention and remediation technology. In some cases, chargebacks from Visa Reason Code 12. What is Visa Reason Code 12. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 3 is an updated version of legacy Visa reason code 72, which was phased out under the Visa Claims Resolution initiative. 6. Mastercard uses a four-digit numbering scheme for its chargeback reason codes. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. The Visa chargeback grounds user system underwent a major overhaul in April 2018 in part of their new Visa Insurance Resolve (VCR) initiative. 4841 Canceled Recurring or Digital Goods Transactions. The shorthand description is “Card Recovery Bulletin. 6. Under Visa’s previous rules, merchants could dispute a reason code 10. October 25, 2023. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. This code is unique—at least currently—in that Visa has since split it into two separate categories: 12. Survey data from the 2019 Chargeback Field Report found that 82% of merchants surveyed believed that the Visa Claims Resolution process had “little to no impact on chargeback management. It should ultimately help prevent fraud and unwarranted chargebacks, specifically applying to disputes marked with a Visa reason code 10. The basic knowledge in this section provides you with a conceptual framework for the policies and procedures that you must follow as a Visa merchant. That’s 50% more time than what the major card networks allow. But if RDR receives a dispute about a Visa card transaction, it will instead consult the ruleset provided by the. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback. 6. With the implementation of Visa Claims Resolution, reason code 98 eventually became obsolete. Take, for example, a reason code 4853 chargeback claiming that merchandise or services ordered were not received. Chargebacks with a “paid by other means” reason code are the result of a simple mistake on the part of the merchant. The latest chargeback rules set by Visa are the answer to the current fraud and chargeback landscape. Chargeback Reason Codes Visa 12. 8 is part of the updated version reason codes that were phased out under the Visa Claims Resolution initiative. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. A few reason codes allow for shorter timeframes. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Region Only) 4855 Goods or Services Not Provided. We say the given reason because it may or may not reflect the true reason. 2. Now George has contacted his bank to start a dispute with the Reason Code 30: Services Not provided or Merchandise Not Received. 6. About Visa chargeback reason codes. 1. What is Visa chargeback reason code 12. This code applies when customers claim they never received the merchandise or services they purchased. According to the customer, the product or service purchased was never received or used. Disputes with this reason code are still limited to a 120-day filing window. 4? Chargeback reason code 12. 2, which specifically deals with. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. This type of chargeback reason could be named differently across the different card schemes (some examples: Visa 10. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Under certain circumstances, Mastercard may allow consumers to reverse a payment card transaction by filing a. 0 rule changes take effect. 3 Other Fraud – Card Present Environment 83(1) 10. Find out the timeframes for Visa chargeback resolution, the merchant required documentation, and the re-presentment rights. Under “Transaction History,” tap the transaction you want to dispute, then tap “Report an Issue. ). Thanks for following the Chargeback Gurus blog. 2: Canceled Recurring Transaction, is used when a cardholder claims a recurring transaction was processed illegitimately. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 4846. 1. The Visa Fraud Monitoring Program, or VFMP, is a merchant compliance platform aimed at identifying and tracking merchants that receive too many chargebacks with “fraud”-related reason codes. The dispute timeline can be based on one of two start dates. This is a common misconception. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback. 0 is simply a better protocol than 1. The list of chargeback reason codes in this article is organized by card brand and type of dispute. Codes submitted via API are reflected in the AWC and Datamart. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Card Recovery Bulletin Authorization Visa Code: 11. Visa chargeback. Going back to our Reason Code C08 response, there are two modifiers that affect the evidence presented. Visa’s rules allow merchants to fight chargebacks by presenting the charge a second time along with evidence supporting its legitimacy. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 2. A TC40 data claim occurs when a customer makes a fraud claim against a merchant. 6 – Credit Not Processed. Originally, this condition fell under legacy reason code 53: Merchandise Not as Described, which. Chargeback alerts are a dispute prevention product provided by a chargeback management specialist. 3 is part of an updated and expanded revision of the legacy codes that indicated fraud, codes which were phased out under the Visa Claims Resolution initiative. The sales receipt and/or date and amount of the authorization if other than the transaction date. DCC-Related Reason Codes DCC-related chargebacks fall under Mastercard Reason Code 4834: Point-of-Interaction Currency Conversion. S. For each reason code, a definition is provided along with the merchant’s actions—or failure to act—that may have caused the chargeback, and recommendations are given for resubmitting the transaction and preventing similar chargebacks in the future. Exceptions to Visa Chargeback Time Limits. Late Presentment Rules: Visa. Understanding chargeback reason codes is one of the most essential parts of effective chargeback management. Issuer ACS unavailable - Visa generated CAVV. Each card network—Visa, Mastercard, American Express, and Discover—defines and maintains their own unique set of reason codes, which are applied to disputes by the banks that issue credit and debit cards under their brands. While the updates have been published, they do not go into effect until Oct. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 2 chargebacks? About Visa chargeback reason codes; Merchants who receive a chargeback for a transaction placed with a Visa card may encounter reason code 10. This code applies when a cardholder disputes a charge, and the merchant is informed by the processor that the transaction was submitted with an incorrect transaction code. Chargeback Reason Code Quick Reference Manual. In fact, for every dollar lost to chargebacks in 2019, the average merchant lost an additional $2. Blog Read helpful tips, industry insights, and articles to create the most effective chargeback management strategy. On that note, below are some vendor missteps that could result in Visa reason code 13. Explaining Mastercard Reason Code 4859 - No Show/Addendum/ATM Dispute. 4: Other Fraud–Card-Absent Environment. All received credit card disputes include a reason code. Visa uses the four main categories to organize its reason codes: Authorization, Card Member Disputes (which Visa refers to as Consumer Disputes), Fraud, and Processing Errors. Using the same link provided above, contact PayPal to report the scam. 2 falls under the “Authorization” category. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 4, MasterCard 4837, AMEX F29, Discover UA02, and so on). 5: Visa Fraud Monitoring Program. The new. 195 Acquirer Use of Message Reason Code 7627-No MAC Provided. prenotification of chargeback, depending on the chargeback reason code, to the agency requesting additional documentation to properly dispute and remedy the chargeback. 0 initiative to update compelling evidence requirements for dispute reason code 10. Visa chargeback reason codes. ; Help Center Find answers to common questions about Midigator’s technology,. The start date for that window can vary, though. 2 – Incorrect Transaction Code. This alphanumeric code corresponds with the specific reason behind the chargeback, such as card-not-present fraud, incorrect currency, misrepresentation, or any other chargeback-eligible issue. Chargeback reason code 4853 can be used to indicate cases in whic the merchant failed to cancel a recurring payment (when requested by the cardholder). What is Visa Reason Code 11. This code applies when valid authorization for a transaction was required but not obtained, and the merchant processed the transaction anyway. What is Visa chargeback reason code 71? Visa chargeback reason code 71 falls under the “Authorization” category. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. On the other hand, PayPal—which can serve as a credit card processor for merchants—allows buyers up to 180 days to file a claim. In this article, you’ll learn the key takeaways for merchants: Visa standard chargeback regulations; 3 most common Visa dispute reason codes; New Visa mandate Compelling Evidence 3. Mastercard has plans to follow suit. . Network reason code is available on the dispute object. Without 3D Secure Liability shift, it is difficult to challenge the dispute. The Visa chargeback reason codes system. What is a reason code? 3. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Chargeback reason code 10. Visa Reason Codes. 10. 2: Declined Authorization: 11. 2022 Visa Chargeback Reason Rules. Reason code Description; 11. Under Visa’s previous chargeback rules, merchants could contest a reason code 10. If you wait too long. These codes can. 2: Cancelled recurring transaction: VCR Dispute Reason Code 13. 0, Visa’s goal was to create a set of requirements that, if met, would provide sufficient evidence to deny the customer’s. Some reason codes have modifiers that can change what evidence is required, or that require additional evidence in the chargeback response. 1, 13. Build & Submit a Representment Case in 4 StepsMastercard chargeback reason code 4853: Goods/Services Not Provided covers disputes where a customer claims a merchant didn't deliver as promised. 1: The chargeback time limits may be altered if the resources were assumed to deliver after the execution time period of the payment also. For the time being, however, merchants should be aware that banks may still use the legacy code. Blog Read helpful tips, industry insights, and articles to create the most effective chargeback management strategy. Visa. 6. 1 – Duplicate Processing Visa Reason Code 12. Free Download. Visa Chargeback Reason Codes. 2 Other Fraud – Card Present Environment 81(1) 10. Dispute Condition Description Dispute Condition Code Category Code Category Code Description; EMV Liability Shift: 10. There are two reasons main for this:  . Get your complete guide to Amex reason codes, including all the detailed information, chargeback time limits, and other important information you need. Use this guide as a quick resource for Visa chargeback reasons at a glance. 1: Duplicate Processing For the sake of simplicity. American Express has its own set of chargeback reason codes, and they refer to situations that correspond to Visa and Mastercard reason codes you may already be acquainted with. 3 is an updated version of legacy reason code 76, which was phased out under the Visa Claims Resolution initiative. Linda finds it difficult to use the product as decides to dispute the transaction in the hope of winning the chargeback under the Reason Code 53: Not as Described or Defective Merchandise. 2? Chargeback reason code 11. For example, Visa reason code 83 is one of the reason codes with several modifiers with which it’s associated. 5 Proven Tactics to Win Chargebacks as a Merchant. 4. 5 – Misrepresentation. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 1 falls under the “Processing Errors” category. You can be inducted into both programs at the same time. 0 represents the first rules change of its kind that specifically provides merchants with the opportunity to reverse the fraud status applied to a transaction associated by reason code 10. The transaction was recurring and the cardholder failed to meet the cancellation terms of the. This code applies when a transaction is not deposited within the timeframe designated by Visa (see chart below). The goal is to reduce ‘friendly’ fraud chargebacks, helping sellers protect more of their hard-earned revenue. The dispute timeline can be based on one of two start dates. Please see the below “cheat sheet” for the new 4 byte reason codes. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback. 5, and you're entered into the Visa Fraud Monitoring Program,. 7 (previously legacy reason code 85, condition 2) is part of the updated version reason codes that were phased out under the Visa Claims Resolution initiative. Reason Code – 10. This code applies when a cardholder reports that the actual merchandise received (or service provided) differs greatly from the written or verbal description provided at the time of purchase. About Visa chargeback reason codes. Note: Fraud is generally the most common chargeback dispute reason. Visa has four different common codes for fraud and nine for consumer disputes. 1 for late presentment chargebacks. Specifically, these updates only pertain to transactions that are charged back after Oct. It willEither the dispute must be processed within 120 calendar days of: the date the customer received the merchandise or services (but not to exceed 540 days of the original transaction processing date), or. This code applies when Visa notifies the issuer of a transaction that was identified by the Visa Fraud Monitoring Program (VFMP); one not successfully disputed under another reason code. As part of its move to support card-not-present merchants and airlines, Visa made changes to the compelling evidence requirements for four key reason codes: Reason Code 30: Services Not Provided or Merchandise Not Received. Visa. Q. About Visa chargeback reason codes. Both apply only to ATM transactions, but reason code 13. 2. Find out the most common. Merchants should review these codes, track which ones they receive, and respond to inquiries and chargebacks with the appropriate supporting evidence. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. What is Visa chargeback reason code 11. The issuing bank assigns each dispute a code according to the consumer’s claim. New Visa CE 3. 1 is an updated version of legacy reason code 70, which was phased out under the Visa Claims Resolution initiative. the date the customer was told the merchandise was counterfeit (but not to exceed 540 days of the original transaction processing date)Automate Tasks & Streamline Processes Let Midigator remove complexities and improve the efficiency of your chargeback management strategy. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. The claim the cardholder is making here is that they did not authorize the transaction and are alleging their card was used fraudulently or that the merchant pushed a transaction through without. online) purchase. 0. Fraud and chargebacks can hit even the most scrupulous, honest merchants, but there are ways to fight and prevent them. Unlike Mastercard, though, Visa chargeback timeframes start the day after the transaction was processed. Back in 2018, Visa and Mastercard began the process of completely overhauling their chargeback and dispute rules and procedures -- but there's still work to be done. Chargeback /Dispute; Merchant Response. 12. . Many of the card numbers that fraudsters buy will be invalid. 1 falls under the “Fraud” category. The codes for each card brand are listed below along with the recommended documentation to provide. Now, compliance cases must be submitted through Visa Resolve Online (VROL). 2: No Authorization. ; This chargeback may be reversed by supplying information such as the method and date when the authorization code was obtained or evidence that a credit was issued. Fortunately, all major credit card networks provide clear information regarding chargeback reason codes. 0 standard that has specific defense requirements for chargebacks with this reason code. ACH return codes are a type of shorthand for specific information concerning the return, much like the. 0 are generally protected from issuer eCommerce fraud-related chargeback claims (chargeback reason codes 75 and 83) -- market-specific program exceptions. Click on “report a problem” and select the transaction in question. 5 – Visa Fraud Monitoring Program. The issuer’s main limitation here is the timeframe: for Visa chargeback reason code 10. 13. What is the difference between Visa reason codes 30 and 41?About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Automate Tasks & Streamline Processes Let Midigator remove complexities and improve the efficiency of your chargeback management strategy. High Level Visa Chargeback Dispute Flow. Specifically, the ones with the reason code 10. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Both apply only to ATM transactions, but reason code 13. 2, which specifically deals with. 4846 — Incorrect Currency Code. While retrieval requests are not chargebacks, they traditionally precede a chargeback. About Discover chargeback reason codes. Specifically, these updates only pertain to transactions that are charged back after Oct. 4: Other Fraud – Card-Absent Environment in April 2023, in an effort to lower the rate of friendly fraud. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. the date the customer received the merchandise or services (but not to exceed 540 days of the original transaction processing date) However, if the customer returned merchandise or. Transaction was approved by the Issuer knowing that the authentication data failed verification and was not reliable. They lose the revenue from the sale, plus the chargeback fee, but do not have to engage in the process any further. 7 – Cancelled Merchandise / Services. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. (Visa chargeback reason code 10. ; Resources. If one member believed the other violated a Visa rule when handling a chargeback, they filed a pre-compliance chargeback for compensation. 6 is an updated version of legacy reason code 82, which was phased out under the Visa Claims Resolution initiative. List of Chargeback Reason Codes. The implication is that the merchant failed to deliver the goods or services, but this reason. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. These rules are changing over time, though. The following Visa chargeback code maps are organized by category, as defined by Visa. The Ultimate Dispute Management Resource. Each card network — Visa, Mastercard, American Express, and Discover — defines and maintains their own unique set of reason codes. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Friendly fraud occurs when a customer accidentally or deliberately files a chargeback on a legitimate transaction, instead of trying to first obtain a refund from the merchant. Visa users can file a chargeback within 120 days of the date the transaction was processed, for most reason codes. The Visa chargeback reason codes system underwent a major overhaul in April 2018 as part of their new Visa Claims Resolution (VCR) initiative. Typically, cardholders file a chargeback if they were not informed of dynamic currency conversion fees or were not given the option to complete the sale in their local currency. If a customer asks to use another form of payment after the Visa card transaction has been processed, credit from the original. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Each card network—Visa, Mastercard, American Express, and Discover—defines and maintains their own unique set of reason codes, which are applied to disputes by the banks that issue credit and debit cards under their brands. Visa Chargeback Reason Codes;. Visa and Mastercard each use their own set of chargeback reason codes. Learn more about Visa chargeback time limitsCredit card chargeback reason codes broken down by Mastercard, Discover and American Express Visa chargeback reason codes. That’s a lot of money moving around… but how exactly does it happen?Mastercard specifies 21 reason codes under the categories of Fraud, Authorization, Point-of-Interaction Error, and Cardholder Disputes. Visa Chargeback Reason Codes. In this article, you’ll learn the key takeaways for merchants: Visa standard chargeback regulations; 3 most common Visa dispute reason codes; New Visa mandate Compelling Evidence 3. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 2: EMV Liability Shift Non-Counterfeit Fraud: 10. Simply search for your Visa chargeback reason codes, and learn why the chargeback was issued. 5 can be disputed. If you want a more thorough explanation of a given reason code, you can find it in our reason code lookup tool. When a customer who's enrolled with 3-D Secure from their bank initiates a purchase, the tool will deploy during the checkout. Get your complete guide to Mastercard reason codes, including all the detailed information, chargeback time limits, and other important information you need. 6 – Credit Not Processed. This included consolidating and removing some old reason codes and creating an organizational structure where all dispute codes fall under one of four categories, numbered 10 through. Let’s explore chargeback reason codes from the four leading credit card brands in the United States: Visa, Discover, Mastercard, and American Express. ” You can find more details about compelling evidence in this post. 196Mastercard issuers use merchant advice codes to respond to authorization requests, and as a communication tool with merchants regarding a cardholder's account. Each card network—Visa, Mastercard, American Express, and Discover—defines and maintains their own unique set of reason codes, which are applied to disputes by the banks that issue credit and debit cards under their brands. First, 3-D Secure is an “opt-in” program. 5 Visa Fraud Monitoring Program Authorization Reason Codes13. Chapter 1: All about chargebacks; Chapter 2: Average chargeback rates; Chapter 3: Chargeback Reason Codes Guide; Chapter 4: American Express Chargeback Reason Codes; Chapter 5: Mastercard Chargeback Reason Codes; Chapter 6: Visa Chargeback Reason Codes; Chapter 7: Chargeback responses; Chapter 8:. The shorthand description is “Late Presentment. Visa’s Reason Codes follow a format of two digits, a period, and a third digit. 1: Authorization Chargeback Reason Codes 2021 Search Reason Code Search the Chargeback Reason Code Database Key-in your. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. This could happen as a result of fraud or merchant abuse. The latest chargeback rules set by Visa are the answer to the current fraud and chargeback landscape. Again, banks should not really be using 4807. About Visa chargeback reason codes. Reason codes are created by the major. Cardholder Disputes. 13. 634. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. With the overhaul of their reason code system, Visa divided reason. In fact, the same thing could be said of other chargeback reason codes, too. Search reason codes 2. The merchant loses their. We say the given reason because it may or may not reflect the true reason. Originally filed under legacy reason code 85 (condition 3), this code applies when a credit transaction was not accepted, usually for one of two reasons: The cardholder did not accept the credit. What is Visa Reason Code 11. The time limits for filing a chargeback under different Visa reason codes can vary. What follows is a quick reference guide for all the current reason codes for each of the four major credit card networks: Visa, Mastercard, American Express, and Discover. Each of these causes has a designated “reason code,” and banks assign the.